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Services

Business Analysis

The Business Analysis is a consultative project that provides our respective teams an opportunity to meet and define your requirements.  During the business analysis phase of a project our consultants will meet with key members of your staff to discuss and refine the project requirements.  This allows the project teams to define and clearly understand the scope of the upcoming software project.

A business analysis project can normally be completed in one to four weeks depending upon the size of the project being considered.  Upon completion, you will receive a formal analysis document detailing the project scope, a preliminary schedule, and perhaps most importantly, a fixed price quote.

  Business Analysis Benefits:

Fixed price quote
Clearly defined project scope
Review of current business practices
Review of reporting needs
Detailed project schedule
Formal analysis document
Further recommendations on business process enhancements

Download our latest Business Analysis brochure 11.27.06 PDF (201 Kb)


Client Support

LYNXDev is committed to providing a superior level of customer service that is both highly responsive and flexible.  While working with clients, our consultants provide relevant, insightful suggestions and can help steer our clients in the right direction. Whether through on-line help or on-site visits, LYNXDev is committed to providing unparalleled long-term customer service, support, and maintenance.

For our FACTS clients, we offer a dedicated Technical Support Help Desk committed to providing superior client service and support.  Our Technical Support Help Desk provides prompt and professional technical assistance.  Help Desk personnel work closely with the Client Service and Product Development teams to provide thorough problem resolution.


System Integration

LYNXDev has developed considerable experience in managing data from multiple sources and integrating with all of the mainstream portfolio management systems. We have experience with managing data from back-office systems such as CGI, SS&C (FMC), Advent, and FRI; custodial services such as Unisen/Citibank, RBC Dexia, NBCN, BMO, TD Waterhouse and CIBC Mellon; as well as data feeds from IFDS, Equifax, SIT, and ISM.  In addition, our solutions seamlessly integrate with Microsoft Office applications such as Outlook, Word, and Excel; as well as Crystal Reports and Lotus Notes.

LYNXDev Data Consolidation

 

 
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