CSI enhanced its technology platform by partnering with PureFacts
CSI and PureFacts Financial Solutions began working together in 2005. PureFacts was brought in to help CSI update, launch, and operate an internal stock market simulation training program called Simvest for a major Canadian financial institution. This training simulation is an annual program that is rolled out across a national branch network. It was the fifth such program delivered by CSI to the client. CSI decided that they wanted to focus on their core competency of delivering educational content, rather than maintaining a large development shop in-house. This was the first time that CSI had outsourced the Simvest application development to a third party.
The stock market simulation program turned out to be a great success for CSI and its client, a major Canadian financial institution. Over the length of the six-week program, more than 8,000 bank employees successfully participated in the simulation, building their awareness and hands-on knowledge of the bank's products and services throughout the entire branch network. PureFacts provided a complete solution to CSI, on this project: development work; project management; and, customer support.
The stock market training simulation program went live on November 21, 2005 and was delivered on time under very aggressive timelines. The CSI team was very impressed with PureFactss responsiveness and focus on client service. Jay Flye, Vice President - Sales, stated, PureFacts displayed a strong focus on client satisfaction and made sure the proper resources were deployed to ensure success of the program.
CSI decided to partner with PureFacts because of its financial industry experience, professionalism, project management skills, and team strength. CSI appreciated that PureFacts was a very 'hands-on' organization that was committed to providing bottom-line business results. Furthermore, CSI noticed that as a growing, entrepreneurial firm, PureFacts had a lot in common with the Simvest team as they shared a common approach and philosophy centered around customer service.
Founded in 1970, CSI is Canada's most respected and recognized leader in financial education. They have launched and enhanced the careers of more than 500,000 financial professionals in Canada and throughout the world.
This is the first simulation where we've used an external partner to help us develop a simulation website as well as take the lead on the project including the management of communications with our client. It was an extraordinary display of teamwork and commitment to delivering a high quality customer experience under a tight deadline. PureFacts has done a fantastic job of managing this project.
CSI Global Education Inc.